Many telecom companies are going to have to rethink their oursourcing and offshoring strategies in countries like India because of rapid wage inflation which is eroding cost differences, and making outsourcing less econonimically viable. Video comment by Dr Patrick Dixon

Bottom of pyramid and how most mobile phone sales in future will be to people on low incomes. Impact of SMS on personal and business life. Changes in consumer behaviour. Lecture for Dimension Data by Dr Patrick Dixon, Futurist, author Futurewise (more)